Support & Help

Find answers to common questions or get in touch with our support team.

Frequently Asked Questions

Find answers to the most common questions about Iqonga.

Getting Started

How do I create an account?
Visit app.iqonga.com and click "Get Started" or "Sign Up". Enter your email, create a password, and verify your email address. No credit card required for the free tier.
How do I install the VS Code extension?
Open VS Code, go to Extensions (Ctrl+Shift+X or Cmd+Shift+X), search for "Iqonga", and click Install. Then sign in with your Iqonga account.
What is the difference between agents and workflows?
Agents are individual AI assistants for specific tasks (code generation, review, etc.). Workflows are sequences of agents that work together to accomplish complex goals automatically.

Billing & Plans

Can I change plans later?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and you'll be charged or credited on a prorated basis.
What happens if I exceed my token limit?
You can purchase additional tokens or upgrade to a higher plan. Unused tokens don't roll over to the next month.
Do you offer refunds?
We offer a 14-day money-back guarantee for all paid plans. Contact support for refund requests.
Can I pay with Solana wallet?
Yes! We accept USDC payments via Solana wallet and offer an additional 5% discount for using this payment method.

Technical

What programming languages are supported?
Iqonga supports all major programming languages including JavaScript, TypeScript, Python, Java, C++, Go, Rust, and more. The AI adapts to your project's language.
How accurate is the AI-generated code?
Our AI models are trained on high-quality code and provide accurate suggestions. However, we always recommend reviewing AI-generated code before committing, as the AI is powerful but not perfect.
Can I use Iqonga offline?
No, Iqonga requires an internet connection as it uses cloud-based AI models to provide assistance.
Is my code sent to third parties?
No, your code is only processed by our AI services and is never shared with third parties. We take data privacy seriously.

Still need help?

Can't find what you're looking for? Our support team is here to help.